Sales teams waste time chasing unqualified leads. A rigorous lead scoring framework ensures SDRs focus where intent is real.
Assemble the scoring council
Bring marketing, sales and success together. Define your ICP, buyer personas and deal milestones.
Design the scoring matrix
- Demographic score: Industry, company size, geography, role seniority.
- Behavioural score: Website engagement, resource downloads, email interactions, event attendance.
- Negative score: Competitors, students, incomplete data.
Operationalise inside the CRM
Implement rules in HubSpot, Salesforce or Zoho. Trigger playbooks when score thresholds are met—SDR outreach, account-based marketing or nurture recycling.
Review monthly
Compare scored leads vs closed-won opportunities. Adjust weights, add new signals and educate teams. When scoring is transparent, marketing and sales alignment surges.