Tactics to unlock net revenue retention across North & Latin America SaaS scaleups.
Instrument leading indicators
Map product actions that predict conversion, expansion and churn. Surface them in CRM views your revenue teams will actually use.
Benchmark cohorts across North & Latin America to prove causation before scaling motions.
- Deploy warehouse-backed reverse ETL pipelines.
- Automate alerts for sudden usage drops.
- Score accounts on readiness for add-ons.
Design multi-threaded plays
Expansion relies on multi-user adoption. Equip champions with decks, benchmarks and ROI calculators tailored to USA, Canada and Mexico industries.
Set meeting cadences between product, CS and sales so learnings recycle quickly.
- Launch executive business reviews with decision makers.
- Arm CSMs with playbooks for each maturity stage.
- Incentivise teams on net revenue retention.
Evolve pricing and packaging
Test add-on bundles, usage-based tiers and success-based fees in controlled cohorts across North & Latin America.
Align finance, product and GTM to keep experimentation disciplined.
- Run pricing sprints with rapid feedback loops.
- Instrument paywalls and in-product upsell paths.
- Model downstream impacts on revenue recognition.